Docs
Channels
Learn how to activate agents and workflows where customers or teams already start conversations.
Recommended path
Follow the setup path for this area.
Choose the first channel
Complete this step before expanding the workflow or publishing more broadly.
Confirm the use case
Complete this step before expanding the workflow or publishing more broadly.
Configure entry experience
Complete this step before expanding the workflow or publishing more broadly.
Test on that channel
Complete this step before expanding the workflow or publishing more broadly.
Add fallback and handoff
Complete this step before expanding the workflow or publishing more broadly.
Monitor activity
Complete this step before expanding the workflow or publishing more broadly.
Guides
Popular guides in Channels.
Need help with this setup area?
Use docs for the setup path, or contact Trigz if you need help mapping the workflow to your business context.