more revenue opportunity
From guided product discovery, qualified leads, and follow-up automations.
Product Overview
The building blocks for practical AI automation.
Trigz brings conversational AI agents, AI automation, powerful workflows, knowledge bases, integrations, workspaces, analytics, and human handoff into one modular platform so teams can launch with clarity and control.
Start with templatesNo heavy setupScale when ready
The Trigz Platform
Channels
WidgetWhatsAppInstagramMessengerFormsAPIs
Templates
Conversational AgentAI AutomationPowerful Workflows
Intelligence Layer
Knowledge BasesProduct DataIntegrationsTools
Outcomes
Product CardsOrder ActionsHuman HandoffAnalytics
What's included
One platform. Everything included.
All the essential building blocks your team needs to build, launch, and scale AI automation from the first automation to a broader operating system.
Conversational AI Agents
AI agents that understand requests, respond with approved knowledge, recommend products, check order status, trigger actions, and hand off when needed.
Best forProduct cards in chatOrder statusSupport questionsLead capture
AI Automation
AI-powered automations for image extraction, classification, generation, summarization, routing, decision support, and review.
Best forImage to Google SheetsProduct content generationRequest classificationSupport summaries
Powerful Workflows
Structured automations that handle repeatable follow-ups, outbound messages, handoffs, notifications, sync, and business processes.
Best forAbandoned cart messagesDiscount follow-upsLead routingTeam notifications
Knowledge Sources
Connect the content agents can trust, including internal and external knowledge bases, documents, product data, policies, URLs, and internal resources.
Best forConsistent answersControlled responsesProcessed sources
Channels & Integrations
Connect the channels, commerce platforms, tools, systems, and business data your team already uses.
Best forWidgetWhatsAppInstagramMessengerSallaZidMagento
Analytics & Handoff
Monitor performance, measure outcomes, review activity, and move complex cases to human teams.
Best forOperational visibilityQuality controlEscalationImprovement
Business impact
Measure Trigz by the outcomes each agent or automation should improve.
The product is designed to help teams prove value with a focused first automation, then expand once the numbers are moving in the right direction.
response target
From AI agents answering or routing repeated customer and team requests.
less manual coordination
From request classification, routing, notifications, and task creation.
repetitive questions handled earlier
From approved knowledge, FAQ coverage, and controlled handoff paths.
Use these benchmarks to evaluate your first pilot and decide where to expand next.
Where you configure it
Purpose-built experiences for every part of your automation journey.
Trigz gives teams dedicated spaces to configure agents, activate automations, manage conversations, and improve performance over time.
Agent Studio
Design and configure AI agents with business context.
Agent Studio helps teams define how an agent should behave, what knowledge it can use, what product or order actions it can trigger, and when it should involve a human.
- Configure agent instructions, tone, and language behavior
- Attach approved knowledge sources
- Show product recommendations and order-status answers
- Define fallback and escalation behavior
- Test conversations before publishing
- Reuse templates as starting points
Automation Setup
Configure automations with triggers, conditions, and actions.
Automation setup helps teams move from repeated manual steps to connected business actions. Define what starts the automation, what rules apply, what actions happen next, and how outcomes are tracked.
- Select triggers from channels or events
- Add conditional logic
- Extract data from images into Google Sheets
- Generate product titles, descriptions, and SEO copy
- Connect actions and notifications
- Add approval or handoff steps
- Track automation runs and outcomes
Inbox & Handoff
Manage conversations, collaboration, and human handoff.
Not every request should be fully automated. Trigz helps teams move complex, sensitive, or high-value requests from AI handling to human review with context preserved.
- View conversations and automation activity
- Escalate cases to human teams
- Preserve customer and automation context
- Track handoff patterns
- Improve knowledge and automation quality
How it flows
Trigz connects the conversation to the work behind it.
A customer message, team request, form submission, or system event does not need to stop at an answer. Trigz helps turn that input into an automation that can respond, act, hand off, and measure.
Input
A request enters from a customer channel, form, internal tool, image message, or connected system.
Where is my order?Which product should I buy?Extract this receipt.
Intelligence
Trigz uses templates, agent instructions, knowledge sources, rules, and integrations to understand what should happen next.
IntentContextRules
Action
The automation responds, recommends products, checks order status, creates content, updates a sheet, sends a notification, or escalates to a person.
RecommendUpdateGenerate
Measurement
Teams monitor activity, outcomes, handoffs, and improvement opportunities.
ActivityCompletionImprovement
This is the difference between a chatbot and an automation platform: Trigz does not only generate responses. It helps teams activate the next business step.
Platform maturity
Built for today. Designed to expand.
Current capabilities help teams launch practical automations now, while roadmap areas show where the platform is designed to expand next.
Available today
- Conversational agent templates
- AI automation templates
- Powerful workflow templates
- Knowledge configuration
- Widget, WhatsApp, Instagram, and Messenger channels
- Commerce integrations for Salla, Zid, and Magento
- Human handoff
- Analytics and reporting
- API keys, APIs, and webhooks
- Arabic UI and Arabic conversations
- Voice-note understanding
- Workspaces and roles
- Team collaboration
On the roadmap
- Deeper CRM and ticketing integrations
- Full voice conversation for AI agents
- Advanced audit logs
- Enterprise trust controls
- More enterprise controls
Roadmap areas are planned capabilities and may vary by release timing, setup, and plan.
Choosing where to start
Not every automation should be launched first.
Trigz works best when teams begin with an automation that is repeated often, has clear inputs, uses known knowledge, and creates measurable value when improved.
Need help choosing? Book a DemoA strong first automation usually has:
- High repetition
- Clear customer or team request patterns
- Approved knowledge or data sources
- A defined next action
- A clear owner
- A measurable outcome
- A safe handoff path when automation is not enough
Customer-facing
Answer FAQsRecommend productsCapture leadsRecover abandoned cartsRoute support requestsInternal
Answer internal questionsCreate tasksRoute operational requestsNotify teamsSummarize repeated inputsProduct questions
Questions teams ask before evaluating Trigz.
A practical AI automation platform is easier to adopt when teams can understand it before deployment.
What is included in the Trigz platform?
Trigz includes the core building blocks for agentic AI: conversational AI agents, AI workflows, powerful automations, knowledge configuration, channels and integrations, analytics, and human handoff.
Is Trigz only a chatbot platform?
No. Conversational agents are one part of Trigz, but the broader platform is designed to connect conversations, knowledge, automation logic, actions, handoffs, and measurement.
Can teams start from templates?
Yes. Trigz is designed to be template-first, so teams can start from common automations instead of building every agent or automation from scratch.
What is the difference between conversational AI agents, AI workflows, and powerful automations?
Conversational AI agents interact with users. AI workflows connect context, decisions, actions, and review. Powerful automations handle repeatable business processes such as routing, notifications, sync, and handoffs.
Can Trigz support multiple teams?
Yes. The platform is designed for customer support, e-commerce, sales, operations, and internal teams. Most teams should start with one high-value automation before expanding.
What capabilities are roadmap items?
Roadmap areas include deeper CRM and ticketing integrations, full voice conversation for AI agents, advanced audit logs, and more enterprise controls. Voice-note understanding is active today. Availability depends on release timing, setup, and plan.
How can we evaluate whether Trigz is a fit?
Start by identifying one automation with high repetition, clear knowledge, a defined next action, and a measurable outcome. Then validate whether the first template and required integrations can support that automation.
Ready to see Trigz in action?
Book a demo and see how Trigz can automate what matters most to your team.
Start with one automation. Scale when ready.