Channels
WidgetWhatsAppInstagramMessengerFormsAPIs
Integrations
Connect Trigz to the apps, tools, and data your business relies on.
Trigz helps teams activate customer engagement and business automation across chat widgets, WhatsApp, Instagram, Messenger, commerce platforms, Google Sheets, knowledge sources, APIs, webhooks, and action paths.
Start with one connectionCustom paths supportedRoadmap clearly labeled
TThe connection layer for AI automation
Knowledge
FAQsProduct DataPoliciesInternal Docs
Business Systems
SallaZidMagentoGoogle Sheets
Actions
Recommend ProductCheck OrderGenerate CopyUpdate Sheet
Connection examples across customer engagement and business automation
ActiveRoadmap
Channels
WhatsAppActiveInstagramActiveMessengerActiveWidgetActiveTelegramRoadmap
WhatsAppActive
InstagramActive
MessengerActive
WidgetActiveCommerce and systems
MagentoActiveZidActiveSallaActiveShopifyRoadmapWooCommerceRoadmap
MagentoActive
ZidActive
SallaActive
ShopifyRoadmapData and operations
Google SheetsActiveExternal APIActive
Google SheetsActive
External APIActiveActive integrations are available today. Roadmap integrations are planned or in progress, with availability depending on release timing and setup.
Integration categories
Everything you need to connect, automate, and grow.
Start with the connections your first automation needs. Trigz groups integrations by where requests begin, where context lives, and where actions happen.
Channels
Activate agents from customer and team touchpoints.
WidgetWhatsAppInstagramMessenger
Explore Channels How integrations work
Connect the minimum pieces your first automation needs.
The best integration path starts with the business outcome, then connects only the channel, data, system, or action required to prove value.
Choose the automation
Define the customer engagement or internal business automation you want to improve.
Connect securely
Identify the channel, knowledge source, system, API, or webhook required.
Map and configure
Set the data, rules, actions, ownership, and review path.
Activate
Launch with realistic test cases and a clear human review path.
Monitor and improve
Track usage, outcomes, handoffs, gaps, and the next connection to add.
Connection examples
Popular ways teams connect Trigz.
Use these examples to plan the first connection. They are grouped by available assets, custom setup paths, and roadmap direction.
Channels
5 examplesSupport product recommendations, order-status questions, image intake, abandoned-cart outreach, and handoff flows through WhatsApp.
Connect Instagram DM questions, product discovery, and engagement paths with agent support.
Messenger
Handle Messenger conversations with connected product, order, knowledge, and routing context.
Widget
Launch website chat agents that answer questions, recommend products, and hand off to people.
Telegram
Planned messaging channel support for customer and internal automation.
Integrations
6 examplesMagento
Connect commerce data for product advice, order-related automation, and product-description generation.
Zid
Use storefront and commerce context for customer engagement, product recommendations, and catalog content automation.
Salla
Power commerce automation with product recommendations, abandoned-cart follow-up, and product content generation.
Shopify
Planned commerce connector for product, cart, and customer automation context.
Google Sheets
Write extracted or structured automation output into sheets, including data captured from image-based WhatsApp messages.
External API
Connect external systems with API-based triggers, actions, and custom integration paths.
Integration clarity
Clear about what is available, custom, and planned.
Specific connectors, authentication, data mapping, and native depth depend on the workflow, system, and setup path.
Available connection types
- Widget, WhatsApp, Instagram, and Messenger channels
- Knowledge source configuration
- API and webhook-based automations
- Google Sheets output paths
- Human handoff paths
- Analytics and reporting
Custom implementation paths
- Custom APIs and webhooks
- Business system mapping
- Commerce automation setup
- CRM or ticketing evaluation
- Partner-led implementation support
Roadmap direction
- Deeper CRM integrations
- Deeper ticketing integrations
- More commerce platform connectors
- Full voice conversation for AI agents
- Advanced audit logs
Roadmap items are planned capabilities and may vary by release timing, setup, and plan.
Automation examples
What connected automation can look like.
These examples show how channels, context, systems, and actions can come together around real customer and internal business needs.
Product advice
- Trigger
- Customer asks for help choosing a product.
- Context
- Product data, FAQs, recommendation rules.
- Action
- Agent asks clarifying questions and recommends the next step.
- Outcome
- Better product discovery and fewer repeated questions.
Support routing
- Trigger
- Customer submits a support question.
- Context
- Help articles, policies, and case details where available.
- Action
- Agent answers common questions or routes the case with context.
- Outcome
- Faster coverage and clearer review for complex cases.
Lead capture
- Trigger
- Visitor asks about pricing, fit, or implementation.
- Context
- Qualification rules and sales routing logic.
- Action
- Agent captures details and creates a follow-up path.
- Outcome
- Better lead context and faster sales follow-up.
Internal requests
- Trigger
- Team member asks a process question or submits a request.
- Context
- Internal knowledge, SOPs, and routing rules.
- Action
- Agent answers, creates a task, or routes to the owner.
- Outcome
- Less manual coordination and faster internal support.
Request an integration
Need a specific system connected?
Share the workflow, channel, tool, or system you want to connect. The Trigz team can review whether it fits available setup, API or webhook configuration, custom implementation, or roadmap planning.
A useful request includes
- The business outcome you want
- Where the request begins
- The system or data involved
- The action expected
- Whether the automation is customer-facing or internal
Do not include sensitive credentials or private customer data in the request.
Integration questions
Questions teams ask before connecting Trigz.
The right path depends on your first automation, the data it needs, and the action you want to trigger.
What types of integrations does Trigz support?
Trigz is designed to support customer channels, knowledge sources, business systems, APIs, webhooks, action paths, and human handoff. Availability depends on setup, release timing, and plan.
Do we need to connect every tool before starting?
No. The best approach is to start with the minimum connection required for one valuable automation, then expand as results become clear.
Can Trigz connect to custom internal tools?
Custom tools may be supported through APIs, webhooks, or custom implementation paths depending on the system, authentication, data, and action requirements.
Can Trigz use our existing knowledge base?
Trigz is designed to connect approved knowledge sources such as FAQs, help articles, documents, product data, policies, and internal guides. Source support depends on setup and plan.
Can Trigz integrate with CRM or ticketing systems?
Some CRM or ticketing workflows may be supported through APIs, webhooks, or custom implementation. Deeper native integrations are planned capabilities unless listed as active.
How do we know which integration to start with?
Start with the automation. Identify where the request begins, what context is needed, what action should happen, and where the outcome should be tracked.
Need help connecting your tools?
Book a demo and map your first customer engagement or business automation to the right connection path.
Start with the connection your first automation needs.