Docs

Knowledge Sources

Learn how to connect approved content, organize knowledge, test answers, and improve quality over time.

1Choose knowledge sources
2Clean outdated content
3Connect or upload knowledge
4Test common questions
5Review missing knowledge
6Improve over time

Recommended path

Follow the setup path for this area.

1

Choose knowledge sources

Complete this step before expanding the workflow or publishing more broadly.

2

Clean outdated content

Complete this step before expanding the workflow or publishing more broadly.

3

Connect or upload knowledge

Complete this step before expanding the workflow or publishing more broadly.

4

Test common questions

Complete this step before expanding the workflow or publishing more broadly.

5

Review missing knowledge

Complete this step before expanding the workflow or publishing more broadly.

6

Improve over time

Complete this step before expanding the workflow or publishing more broadly.

Guides

Popular guides in Knowledge Sources.

Need help with this setup area?

Use docs for the setup path, or contact Trigz if you need help mapping the workflow to your business context.