Conversational AI Agents
Answer, recommend products, check order status, qualify, and hand off.
Learn moreProduct Features
Everything teams need to build, launch, and scale AI automation.
Explore the complete Trigz feature set for templates, conversational AI agents, AI automation, powerful workflows, knowledge bases, integrations, handoff, analytics, and workspace controls.
Template-first setupKnowledge-powered agentsHuman handoff built inAnalytics for improvement
Platform capabilities
AI Automation
Extract, generate, classify, summarize, route, and review.
Learn morePowerful Workflows
Coordinate repeatable follow-ups, messages, rules, sync, and actions.
Learn moreKnowledge Bases
Connect internal and external sources, documents, URLs, and business rules.
Learn moreIntegrations
Connect widget, WhatsApp, Instagram, Messenger, commerce, APIs, and data sources.
Learn moreAnalytics
Measure messages, response speed, intents, sentiment, and agent performance.
Learn moreFeature categories
Browse features by what you want to build and achieve.
Build
Create agents, automations, and configured business flows with reusable building blocks.
- Templates
- Agent configuration
- AI automation setup
- Powerful workflows
- Knowledge base management
Run
Launch and manage your automations in real time with room for human review.
- Inbox and conversations
- Human handoff
- Assignments and routing
- Notifications
- Escalation paths
Optimize
Measure performance, identify gaps, and improve what happens after launch.
- Analytics dashboards
- Agent performance
- Top intents
- Sentiment
- Improvement signals
Connect
Integrate with the tools, channels, APIs, and data sources your teams use daily.
- Channels
- Commerce integrations
- APIs and API keys
- Google Sheets
- Imports and exports
Secure
Support responsible rollout with access, review, ownership, and trust controls.
- Roles and permissions
- Data security
- Review paths
- Trust readiness
- Roadmap controls
Feature highlights
Key capabilities that set Trigz apart.
Template-first by design
Start with proven patterns and configure them around your team.
Knowledge-powered agents
Keep answers and actions grounded in approved sources.
Human in the loop
Keep people in control when requests need judgment.
Enterprise-ready posture
Use roles, ownership, and review paths as adoption grows.
Built for outcomes
Measure what matters and continuously improve.
All features at a glance
A complete list of what is included in the Trigz platform.
| Feature | Essential | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Build Template library | ||||
| Conversational AI agents | ||||
| AI automation setup | ||||
| Powerful workflow templates | ||||
| Knowledge base management | ||||
| Run Inbox and conversations | ||||
| Human handoff | ||||
| Assignments and routing | Basic | Custom | ||
| Notifications | Basic | Custom | ||
| Optimize Analytics dashboards | Basic | Custom | ||
| Reports and exports | Basic | Custom | ||
| Conversation insights, intents, and sentiment | Basic | Custom | ||
| Quality review | Basic | Custom | ||
| Connect Selected channels | Custom | |||
| Apps and integrations | Limited | Expanded | Custom | |
| API keys, APIs, and webhooks | - | Available | Custom | |
| Custom actions | - | Available | Custom | |
| Secure Workspaces and roles | Basic | Custom | ||
| Access controls | Basic | Custom | ||
| Advanced audit logs | Roadmap | Roadmap | Roadmap | Roadmap |
| Enterprise trust controls | Roadmap | Roadmap | Roadmap | Roadmap |
Feature availability can vary by plan, implementation scope, and roadmap timing. Roadmap items are planned capabilities unless listed as active.
Feature questions
Questions buyers ask when evaluating Trigz features.
A strong automation platform makes features understandable before implementation begins.
What are the main feature groups in Trigz?
Trigz includes templates, conversational AI agents, AI automation, powerful workflows, knowledge base configuration, channels and integrations, inbox and handoff, analytics, and workspace controls.
What is the difference between a conversational agent and an automation?
A conversational agent interacts with a user through a conversation. An automation handles a task or business step, such as classifying a request, generating content, routing a lead, creating a task, or sending a notification.
Can we start with templates instead of building from scratch?
Yes. Trigz is designed to be template-first. Teams can start with templates such as Product Advisor, FAQ Assistant, Lead Capture Agent, Product Description Generator, Abandoned Cart Flow, and Internal Ops Assistant.
How does knowledge setup work?
Teams connect approved knowledge sources such as FAQs, documents, product data, policies, internal guides, or website content. These sources help agents and automations respond with better context.
Does Trigz support human handoff?
Yes. Trigz is designed to support human handoff for complex, sensitive, low-confidence, or high-value requests.
Which capabilities are roadmap items?
Roadmap direction includes deeper CRM and ticketing integrations, full voice conversation for AI agents, advanced audit logs, and more enterprise controls. Voice-note understanding is already active.
Do we need technical resources to use Trigz?
Trigz is designed to be business-friendly and template-led, but some automations may require technical support for integrations, APIs, custom actions, or more advanced setup.
Need help choosing the right features?
Book a demo and map your first automation to the right templates, agents, knowledge, integrations, and measurement path.
Start practical. Measure value. Expand with confidence.